0019- Why I Quit Sharing the Extension Brands I Use with My Clients
Why I Stopped Sharing Hair Extension Brands with Clients and How It Transformed My Business
In this episode of the Empowered Stylist Podcast, host Angie Mamone discusses her decision to stop sharing hair extension brands with her clients and the positive impact it had on her business. Angie shares her personal journey from brand loyalty to focusing on her expertise and the client experience. She highlights the drawbacks of promoting specific brands, including inconsistency in product quality and availability, and emphasizes the importance of building trust and positioning oneself as an expert. Angie also offers insights on how to customize client experiences, educate clients effectively, and foster long-lasting customer relationships. Tune in to learn how shifting the focus from brand names to personalized service can enhance your business.
00:00 Introduction to Today's Topic
00:36 Why I Stopped Sharing Extension Brands
01:40 The Impact of Brand Loyalty
04:26 Challenges with Product Availability
09:22 Building Trust Beyond Brands
13:30 Client Education and Trust
14:31 Conclusion and Final Thoughts
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